Refund & Return Policy

Effective Date: Jan 2025
Last Updated: 22 June 2025

Welcome to Pingshopping, your trusted source for Health & Fitness, Baby & Parenting, Money Psychology, Home & Kitchen, and Tech. We believe in providing clear and honest policies regarding purchases, especially where refunds and returns are concerned.

Please read this Refund & Returns Policy carefully:

Digital Products – Refund Policy

We offer a wide range of digital products, such as:

  • eBooks
  • Digital planners
  • Journals
  • Workbooks
  • Checklists
  • Downloadable guides
  • Etc.

Since these products are digitally delivered and cannot be returned once accessed, we generally maintain a strict no-refund policy.

❌ No Refunds Will Be Issued:

  • If the product was successfully delivered via download or email
  • Due to buyer’s remorse (e.g., changed your mind)
  • If the file was downloaded or opened, regardless of usage
  • For accidental purchases without contacting us immediately

✅ Exceptions (Rare Cases):

Refunds may be considered on a case-by-case basis if:

  • You were charged multiple times for the same product
  • You never received the product or download link, despite contacting us
  • There is a critical defect in the file that we cannot fix or resend
  • The product description or images were seriously misleading

If you believe your case qualifies, please email us at refund@pingshopping.com within 24 hours of your purchase, including:

  • Order ID
  • The email used at checkout
  • Description of the issue
  • Screenshot or proof (if applicable)

Refunds, if approved, will be processed to the original payment method and may take up to 7–14 business days, depending on your bank/payment gateway.

Affiliate Products – Refund & Return Policy

Many of the physical products or services we recommend on Pingshopping.com are linked through affiliate programs, including:

  • Amazon Associates
  • Flipkart
  • ShareASale
  • Impact
  • Other product partners

When you click on these links and make a purchase, you are redirected to the third-party seller’s website. These transactions are not processed or fulfilled by us.

Important Notes:

  • We do not manage returns, exchanges, or refunds for affiliate products
  • Each third-party seller (e.g., Amazon) has their own policies
  • You are responsible for reviewing their return and refund rules before buying

For affiliate product issues, please:

  • Visit the website where you made the purchase
  • Contact their customer support directly
  • Refer to your purchase confirmation email or receipt

Sponsored Products or Services

Occasionally, we may feature sponsored posts or collaborations that recommend tools, apps, or services. Any purchase made through these links is also governed by the respective brand’s own refund policy.

We are not responsible for:

  • Quality of the product or service
  • Shipping, customer service, or delivery
  • Technical issues or support requests

We do our best to vet sponsored brands for authenticity, but all purchases are made at your discretion.

File Delivery Issues

If your digital download link doesn’t work, or you have trouble opening the file, please email us at support@pingshopping.com with:

  • Your Order ID
  • Product name
  • Description of the issue

We’ll resend your download link or a new version within 2–3 business days if necessary. Please check your spam or promotions folder before contacting us.

Digital Gifts – Refund Policy

All digital gift products (e.g., gift cards, downloadable greeting kits, gift bundles) are non-refundable and non-transferable once delivered. Please ensure all recipient details are correct at the time of purchase. We cannot offer refunds or replacements for incorrectly entered email addresses, missed downloads, or a change of mind.

If your gift product is not delivered due to a technical error, please contact us within 24 hours at support@pingshopping.com, and we will assist with re-delivery or troubleshooting.

Unauthorized Transactions or Fraud

If you believe your account or payment was used fraudulently, please:

We will investigate and take appropriate action(under our control) to prevent further unauthorized use.

What You Agree to When Buying

By purchasing from Pingshopping.com, you acknowledge that:

  • You have read and understood the product description
  • You understand that digital products cannot be physically returned
  • You agree to our no-refund policy unless exceptional conditions apply
  • You are purchasing from an India-based seller, and payments are processed accordingly

International Purchases

Our digital products are available globally. If you’re purchasing from outside India, you:

  • Accept that your bank or card issuer may charge foreign transaction fees
  • Are responsible for any import, VAT, or tax obligations in your country
  • Acknowledge that download speeds and access may vary depending on your location

We do not guarantee compatibility with all international devices, languages, or formats. Please read all product details before purchasing.

Contact for Refund Requests

We’re here to help! If you have an issue that may qualify for a refund or needs technical assistance, please contact:

📧 Email: contact@pingshopping.com

📧 Email: support@pingshopping.com

All refund requests must be made within 24 hours of purchase.

Policy Changes

We may update this Refund & Returns Policy at any time to reflect business changes, legal requirements, or better transparency. All changes are effective immediately once posted. Please revisit this page periodically.

Thank you for choosing Pingshopping.com. Your support helps us continue creating valuable content and resources.

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