At Pingshopping.com, we value customer satisfaction and strive to deliver our digital products and services seamlessly. Please read our combined Refund & Shipping Policy carefully. By purchasing from our website, you agree to the terms outlined below.
1. Shipping & Delivery Policy
Digital Products & Digital Gifts
All digital items (eBooks, guides, templates, digital gifts, etc.) are delivered instantly via email or made available for download immediately after successful payment.
A valid email address must be provided during checkout to ensure timely delivery.
In rare cases, delivery may take up to 24 hours due to technical delays.
Affiliate & Sponsored Products
Some products listed on our website are affiliate or sponsored products.
For these, shipping, delivery, and support are managed by the third-party seller.
Delivery times may vary depending on the seller’s policies. Pingshopping.com is not liable for shipping delays or non-delivery of affiliate products.
No Physical Shipping
We do not sell physical goods directly. Hence, no courier or postal delivery is applicable.
2. Refund Policy
Digital Products & Digital Gifts
Since digital items are intangible and non-returnable, refunds are not provided once the product is successfully delivered (via download link or email).
Exceptions may be considered only if:
The product was not delivered due to a technical error.
You were charged but did not receive access.
In such cases, please contact us within 3 days of purchase, and we will ensure re-delivery or issue a refund after verification.
Affiliate & Sponsored Products
Refunds for affiliate/sponsored products are governed by the third-party seller’s refund policy.
Customers must contact the respective seller directly for returns, replacements, or refunds.
3. Failed Delivery or Technical Issues
If you face email delivery failure, broken download links, or technical errors, contact us immediately at contact@pingshopping.com.
We will resolve the issue and re-deliver within 24–48 hours.
4. Contact Us
For any queries about shipping or refunds, reach out to us:
📧 Email: contact@pingshopping.com
🌐 Website: www.pingshopping.com